YO Portal Ltd as the owner of the YO-box® brand, offers product lifetime warranty for its cases (10 years from the date of purchase)*, against defects related to the manufacturing process or materials used.
YO-box® cases are made of high quality injection moulded polymer (PP, PP+) rendering them shatter resilient. The cases are guaranteed to be dust proof and waterproof within the limits specified by IP67 certification, only if they are properly closed and with an undamaged O-ring in place, unless otherwise stated. To the extent permitted by law, YO Portal Ltd’s liability is limited to the case and not its contents or foam.
YO Portal Ltd, DO NOT provide any warranty for the following situations: cases labelled other than YO-box®, counterfeit products or abnormal use. Abnormal use includes misuse, accident, modification and lack of maintenance. Warranty does not cover products that have been subjected to repairs or repair attempts not authorized by YO Portal Ltd.
Warranty claims should be made as soon as the deficiency is discovered by contacting us on email@example.com.
For the return procedures see the T&C's .
YO Portal Ltd will either repair or replace any broken or defective part or case, at our sole option. Wear and tear parts (wheels, handles, inserts) are not covered by the life time warranty* offered to the cases. To the extent permitted by law, the remedies hereby provided will be the exclusive and sole remedy of the purchaser and YO Portal Ltd’s liability to the purchaser will not exceed the purchase price of the case in respect of which damages are claimed.
To the extent permitted by law, in no event shall YO Portal Ltd be liable for any indirect, retaliatory, incidental or major damages, or special damages, regardless of whether a claim for such damages is based on warranty, agreement, negligence or otherwise.
To the extent permitted by law this warranty is in lieu of all warranties, express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Furthermore, all other implied warranties and any liability not based upon contract are hereby disclaimed and excluded.
In case of your country does not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, the above limitation or exclusion may not apply to you. The aforementioned warranty gives you specific legal rights, and you may have other legal rights based on your national legislation governing the sale of consumer goods. This warranty does not affect those rights.
*Lifetime warranty is not applicable where prohibited by law.